Month: June 2012

We’re Not In Kansas Anymore

  Today, GDSx announced its new TripLink™ product.   According to their press release today, this new product, in the making for over two years, is being launched to “solve the vexing and growing problem of capturing travel data and managing real-time customer-service processes for trips purchased outside of a corporation’s negotiated contracts with airline, car […]

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The Travel Industry Odyssey

Retrospective – Part 4 of a 4 part series (for Part 3 click HERE)  The Power Shift Travel Weekly 2011 Power List During the last decade we saw the top Online Travel Agencies (OTAs) move into the top 10 agencies in the US and Expedia took the #1 slot, surpassing the old guard, American Express […]

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Flashback 1995 – This is not a drill. This is not a drill.

Retrospective – Part 3 of a 4 part series (for Part 2 click HERE) In my last blog, we talked about how mini-computers impacted the travel ecosystem and how they helped travel agencies consolidate booking information from multiple sources for reporting and accounting purposes. They vastly improved productivity, accuracy and timeliness and were especially useful […]

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Flashback 1980 – Mini-computers were anything but small

 Retrospective – Part 2 of a 4 part series (for Part 1 click HERE) The year was 1980 and the major manufacturers of computers had already started on their mission to change the world and make our lives easier by bringing them down in price and in size to be practical for small businesses.  Well, […]

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Flashback 1978 – It was the best of times, it was the simplest of times

 Retrospective – Part 1 of a 4 part series When I first joined the travel industry in 1978, life was relatively simple.  I worked in an upscale travel agency in Whitefish Bay, Wisconsin, a suburb of Milwaukee.  I had been working as a bookkeeper since I was 15, so I negotiated the whopping salary of […]

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