Month: January 2013

Shame on you Delta Airlines

Delta Grade for Customer Relationship Management Today I read an article on ABC News about Delta changing their frequent flyer policy.  It is entitled: Changes to Frequent Flier Programs Could Mean the End of ‘Mileage Runs’ Uh, no….. but it could end the run of loyalty on Delta Airlines. I have long been a fan […]

Read More

The Zombies vs the Dinosaurs: The Battle of the Century?

Zombie image courtesy of Farelogix (airplane made out of dollar bill and dinosaur courtesy of Solutionz Media) Thanks to Jim Davidson of Farelogix for the fodder for my blog today.  It had been a little while since I’d taken time to write and I so love new inspiration! The Global Distribution System companies (aka GDS […]

Read More