Marcia Reynolds


Marcia Reynolds-THE DISCOMFORT ZONE: How Leaders Turn Difficult Conversations Into Breakthroughs

his on demand audio series is a part of the Executive Girlfriends Group Vignette Series. Chicke Fitzgerald interviews Marcia Reynolds. The original live interview was 10/10/14.

Leaders, managers, and coaches are charged with getting people to stretch their limits but are often unsuccessful. Top leadership coach Marcia Reynolds says the problem is that when incorrectly handled, difficult conversations create more resistance than growth.

Reynolds offers a model and methods for discovering what to say so people change their own minds. As a result, leaders equip people to find their own solutions, see situations more strategically, and grow beyond their limitations.

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