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2013

Kelly McDonald- Crafting the Customer Experience

This on demand audio series is a part of the Executive Girlfriends Group Vignette Series. Chicke Fitzgerald interviews Kelly McDonald. The original live interview was 1/25/13. A "one-size fits all" approach to customer service is no longer viable. Businesses competing on service need to understand and cater to customers' racial, ethnic, religious, generational, and geographic …

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John David Mann

The Go Giver with co-author John David Mann

The Go Giver with co-author John David Mann-The Best of Solutionz LIVE This interview with John David Mann was originally recorded in February of 2009 shortly after the book The Go-Giver was published. The Go-Giver is a “little story about a powerful business idea” that took the business world by storm with its message: that …

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Theresa L. Corcoran- Rebounding: A Practical Guide

Theresa L. Corcoran- Rebounding: A Practical Guide for Getting Up (and Getting Over it!) This on demand audio series is a part of the Executive Girlfriends Group Vignette Series. Chicke Fitzgerald interviews Theresa L. Corcoran. The original live interview was 5/3/13. Who among us has not experienced “failure”?  Rebounding is about the  process of rediscovering, …

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Margie Aliprandi

Margie Aliprandi- How to Get Absolutely Anything You Want

Margie Aliprandi- How to Get Absolutely Anything You Want This on demand audio series is a part of the Executive Girlfriends Group Vignette Series. Chicke Fitzgerald interviews Margie Aliprandi. The original live interview was 4/3/13. When Margie began her career in network marketing, she was a junior high school music teacher and struggling single mom.  …

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