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Travel industry Distribution is like Sport Shoe Sales – or rather it should be.

What if Sports Authority only had one door into its sports shoe department and it was marked “professional athletes only”? That would make no sense whatsoever.  Right? What about the moms that buy sports shoes and the kids that wear them and the amateur athletes, oh and the dads. Sports Authority knows that they need …

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Success Soup – D is for DARE to Differentiate

For my regular readers, I want to apologize for missing day four of the new series.  Sometimes life just gets in the way.  Miss the first post in this new series – Alphabet Soup of Success?  Click HERE and go back to the beginning. ——————————————————————- The next letter in our Alphabet Soup of Success is …

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The Exciting Uncertainty At The Intersection Of Content And Commerce

Guest post from Video and Beyond blog.   This article title was actually one found on TechCrunch today, written by investor and visionary  Mike Jones.   Jones said in the article “Content and commerce have always had a symbiotic relationship that many traditional content providers tried to separate.” While not written about the travel industry, this comment …

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The $100b spent online by travelers is still just a fraction of what could be

According to a report from ComScore, U.S. consumers spent more than $100 billion on online travel bookings last year, making 2012 the first year ever that the $100 billion figure was surpassed.  U.S. travel e-commerce sales reached $103 billion in 2012, up 9 percent from the previous year.  This is a big deal, right?  After …

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Want consumers to buy direct? Wishing won’t make it so.

Travel Distribution is an interesting, complex animal.  Shoppers are incredibly fickle and they love to compare prices.  And travel suppliers love to fill their airplanes, rooms, cruise ships, etc., at the highest possible rate of course!  There is an ongoing debate that is playing out in the marketplace about the value of third party distributors, …

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The Shifting Distribution Landscape – Kayak gets bigger value than Worldspan

To set the stage, we don’t have a lot of billion dollar transactions in the travel space.  So before you chide me for comparing the Kayak acquisition to the Worldspan acquisition in 2007, hear me out. Just six years ago, Travelport announced its intention to purchase Worldspan for $1.4bn.  Yesterday Priceline acquired eight-year old Kayak …

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Flashback 1995 – This is not a drill. This is not a drill.

Retrospective – Part 3 of a 4 part series (for Part 2 click HERE) In my last blog, we talked about how mini-computers impacted the travel ecosystem and how they helped travel agencies consolidate booking information from multiple sources for reporting and accounting purposes. They vastly improved productivity, accuracy and timeliness and were especially useful …

Flashback 1995 – This is not a drill. This is not a drill. Read More »