GBTA

If Airlines Sold Paint AND Ancillary Services (2011 GBTA Update)

Having just spend the last 48 hours in Denver at GBTA, hearing the rhetoric about ancillary fees, merchandising and transparency, I felt it was time to update the venerable “If Airlines Sold Paint” parody, originally written by Alan Hess. He now the President at Hess Travel in Salt Lake City. 2011 Version: If Airlines Sold

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Airline Channel Shift – The Real Story (sneak peak at GBTA panel Direct Connect – The Hot Seat)

Today I was doing my final preparations for the Direct Connect HOT Seat panel that I’m moderating next Monday at GBTA in Denver.  I put together a couple of slides based on ARC’s 2nd quarter data that I would like to share with my loyal blog readers as a “sneak peak” at the airline channel

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The travel industry “booking machine” – Have we all missed the boat?

With all the rhetoric about which technology is best, fastest, state of the art, preferred, suggested, recommended, demanded – I believe we have all been focusing on the wrong thing in our quest to improve sales and profitability for the industry. Click here to PRE-ORDER (publication planned for August) As I was updating my book

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