Jeanne Bliss- Chief Customer Officer 2.0
Jeanne Bliss- Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine Chief Customer Officer 2.0 is based on a five-competency framework that successfully launched multitudes of Fortune 100 and Fortune 500 companies through their customer experience transformations. The framework addresses the issues that remain prominent, including siloed organizations and the need for clear …