Solutionz Live! on CUSTOMER INTIMACY – Crafting the Customer Experience with Kelly McDonald @kellycmcdonald
This on demand audio series is a part of the Executive Girlfriends Group Vignette Series. Chicke Fitzgerald interviews Kelly McDonald. The original live interview was 1/25/13. Current Business Podcasts at Blog Talk Radio with Solutionz Live on BlogTalkRadio A “one-size fits all” approach to customer service is no longer viable. Businesses competing on service need …